CAB’s Rights and Obligations

CAB’s Rights:

  1. To be assessed for accreditation in accordance with established procedures, under non-discriminatory and impartial conditions;
  2. To have access to information regarding accreditation requirements, standards, and guidelines;
  3. To appeal against assessment results or accreditation decisions;
  4. To use the accreditation symbol of the National Accreditation Bureau in accordance with regulations;
  5. To have assessment-related information kept confidential, except where disclosure is required by law.

CAB’s Obligations:

  1. To fully and timely pay all costs related to the accreditation assessment;
  2. To facilitate the work of the National Accreditation Bureau at their premises during the assessment period;
  3. To provide complete and truthful documentation and operational records relevant to the assessment;
  4. To assign authorized personnel to work with BoA’s assessment team during the assessment;
  5. To promptly notify the National Accreditation Bureau of any changes in the application documents or the actual conditions of the facility prior to the on-site assessment;
  6. To commit to continuously meeting the conditions required for accreditation and certification issued by BoA;
  7. To cooperate, when necessary, to allow BoA to verify and confirm the status of the facility being assessed, ensuring that the assessment remains impartial and accurate prior to the issuance of the accreditation certificate;
  8. To ensure BoA has access to personnel, locations, equipment, information, documents, and records of the customer as necessary to verify compliance with accreditation requirements;
  9. To submit, within the prescribed deadline, an effective corrective action report addressing any nonconformities (if any) found during the assessment;
  10. To make public only the accreditation information within the scopes granted by BoA;
  11. To commit to using the accreditation mark/symbol in accordance with Guidelines AR 02/AR 03 issued by BoA;
  12. To immediately inform BoA of any significant changes in legal status, legal entity, governing body, organizational structure, top management, resources, locations, accreditation scope, or other issues that may affect the customer's ability to meet accreditation requirements;
  13. To cooperate in investigations and resolution of complaints related to accredited activities, as referred by the accreditation body;
  14. To comply at all times with the applicable accreditation requirements throughout the accreditation cycle;
  15. To disclose information regarding the accreditation certificate as required by law